Lean is more than just a tool for operational improvement.  Lean is a complete strategy concentrating on customer focus for organizations to optimize their understanding of the customer and add value to the customer beyond the competition.  A lean strategy will produce competitive advantages and allow for improved success in strategic plan implementation.  In this article, I will address the definitions of lean, strategy, competitive advantage, and operational effectiveness; lean strategy argument; and benefits of lean strategy.  As a result of this article, I propose a paradigm shift regarding the viewpoint of lean transforming into a pure corporate strategy.

Published:  Journal of Cost Management.  September/ October 2016 Issue.

Gary Kapanowski – Lean Six Sigma Master Black Belt – Excelsior

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