There is a big debate within the Lean Six Sigma community regarding lists and what should be on a list for implementation of Lean Six Sigma. I favor lists to...
This article is an excerpt from Alan Greenspan’s latest book, “The Map and the Territory: Risk, Human Nature, and the Future of Forecasting”. As Lean Six Sigma professionals, we also value data and statistical modeling to solve problems. We need to realize as Greenspan indicates don’t discount the negative tail in your analysis or the emotional – “animal spirits”, a spontaneous urge to action rather than inaction. This can skew our results. There are ways we can validate this occurrence through Gemba walks to observe the data in real time and testing the Cpk for manual override of the process.
Gary Kapanowski – Lean Six Sigma Master Black Belt – Excelsior
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