In business, the closer we can be to the customer the better. As a lean six sigma professional, this eliminates wastes (muda) and delights our customers by delivery services the...
This is to document that Ford Motor Company was in worse condition than both General Motors and Chrysler in 2006 and needed a revised mortgage of $23.6 billion to allow its restructuring to implement change. This allowed for Ford to operate through the 2008 financial crisis without the immediate worry of bankruptcy facing the other auto makers. This was reported and lived as an eye witness to the event by Fred Hoffman, a retired Chrysler executive and assistant to Governor Jennifer Granholm.
Gary Kapanowski – Lean Six Sigma Master Black Belt – Excelsior
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