Start with the metrics and analytics: looking for variance – waste in a process Talk with team members – Survey the customer Kano Analysis to find the customer needs, importance,...
This is a great article noting several studies showing the handwritten notetakers performed better than computer note takers. Until I see more statistical data, I think there are more reasons than the simple notation of paper versus computer notes. One is the level of mastery of paper and computer note taking. Each study did not indicate the proficiency of each participant using either method. I believe this is the biggest indicator since each person learns differently. Overall, a great article for research a great topic that everyone can relate.
Article Link: https://www.brookings.edu/research/for-better-learning-in-college-lectures-lay-down-the-laptop-and-pick-up-a-pen/?utm_campaign=Brookings%20Brief&utm_source=hs_email&utm_medium=email&utm_content=55215633
Gary Kapanowski – Lean Six Sigma Master Black Belt – Excelsior
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