This article is an excerpt from Alan Greenspan’s latest book, “The Map and the Territory: Risk, Human Nature, and the Future of Forecasting”. As Lean Six Sigma professionals, we also...
There is an interesting change occurring. Babies born today will never drive cars like we do today. Think of that statement. It really caught my attention as I read Carol Cain’s article. Currently, ride sharing services are going in popularity, i.e. Uber and Lyft are great examples.
Maven is a new style of this service. You can access a rental vehicles for $7 per hours though your cell phone. SPLT is another service allowing customers to car pool, used mainly by customers who are co-workers for the same company.
As we can see, there are other ways to assist customers in this space. I have a feeling this is not going to stop. There will be more innovation in this arena to benefit the customer.
Gary Kapanowski – Lean Six Sigma Master Black Belt – Excelsior
The following blog is the opinion of Gary Kapanowski and Garykapanowski.com. It is the sole intent to broadcast this opinion from Gary Kapanowski and Garykapanowski.com exclusively and not to reflect on any other institutions or organizations associated with Gary Kapanowski or Garykapanowski.com.