This is a great article for Lean professionals. It’s easy to get too focused on the tools of Lean. As professionals, we need to understand the behaviors, grow people, and...
It doesn’t cost anything to be nice. It’s a great saying and true. A study by the University of Michigan’s Ross School of Business Center for Positive Organizations provides a guideline to assist everyone in improving tram moral. Remember shallow comments don’t add value. Affirmations that are meaningful and effective include the following:
- Create a positive first impression
- Communicate the value each person brings to the team
- Describe your team positively if they feel undervalued
Article Link: https://michiganross.umich.edu/ross-news-blog/2017/08/08/challenge-say-nice-things-about-your-colleagues-week-you-won-t-regret-it?lipi=urn%3Ali%3Apage%3Ad_flagship3_university%3BjkKCH4yZSLOu3daJ43sZUA%3D%3D
Gary Kapanowski – Lean Six Sigma Master Black Belt – Excelsior
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