For most downloaded topics in engineering, it is clear to see that Lean, quality, and Six Sigma are the clear leaders. Developed in 1986 at Motorola and became mainstream in...
During the 2015 CES trade show in Las Vegas, Intel announced they will start a $300 million diversity program. This program will include more than just money; the company will incorporate many diversity processes to insure responsibility and transparency throughout the organization. Some of the programs include an all-female gaming team and a 14% increase in minority employment. By placing definable metrics, the organization can track the success of the program.
This is a first mover’s advantage for Intel. Since the population of qualified minority and women workers exists in the tech industry, Intel will have the opportunity to select the best employees available. Thus, Intel will be first company down the learning curve with this program allowing them to connect with its customers more directly than in the past. This will produce new products and services. This will also eliminate waste. As described in the Toyoda Production System (TPS), the elimination of muda (seven wastes plus one) is a goal of every process improvement system. The plus one is proper use of resources. By incorporating a diversity program, the company will better connect with its customers, produce better product and services, and utilize its resources better to produce profits.
After my previous blog on this issue for women’s equal pay, it is good to see companies seeing this issue as a critical step to connect with its customers to provide the best product and services to the market. This is the first step in the electronics industry to fully incorporate TPS. I can’t wait to see the results next year.
Gary Kapanowski – Lean Six Sigma Master Black Belt – Excelsior
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